Eligibility
Eligible bond-clean bookings include re-clean support for cleaning issues reported within 7 days of the original service where the issue relates to an item included in the original agreed scope.
How to request support
Contact us promptly with the property details and the cleaning issue identified by you or your property manager. We may ask for reasonable information so we can understand the issue and arrange access.
What is not covered
Re-clean support does not cover new dirt or damage after our service, items outside the original quote, permanent staining, wear and tear, maintenance problems, pest activity, building defects, inaccessible areas or issues caused by third parties.
No bond guarantee
The re-clean policy is a service commitment and is not a guarantee that a landlord or property manager will approve the property or return the full bond.
Contact: 0416 741 493 · aussiebondcleanexperts@gmail.com
Last updated: 11 September 2026.